How long does it take until I will receive my order?
Please allow 3-5 business days to receive your order from the time you place your order online. For more information on shipping, please check out our shipping policy here
If you need further information and want to speak with someone from our team, please visit our customer support page here
Can I pre-order apparel if it’s sold out?
Please submit a ticket below via our online Help Desk and one of our team members will tell you when we are expecting the product to be back in stock or alternatively, please follow us on social media: Instagram FaceBook Twitter LinkedIn YouTube Or ...
Will you be restocking an item if it says ‘Sold Out’ on the website?
All of our staple items get restocked. Depending on the collection, we may not bring certain products back in stock. To stay up to date with what is happening, please subscribe to our newsletter here or follow us on social media @livinorg Instagram ...
How is wearing your apparel supporting mental health?
Proceeds from the sale of our LIVIN apparel go back into our charity's vision of breaking the stigma around mental health. You can check out “Our Impact” page which will tell you more specifically how wearing LIVIN apparel makes a difference and you ...
How do I return items that I purchased?
We apologise for any inconvenience we may have caused and would love to assist you as soon as possible. Please head to our returns page here to submit your online returns form and one of our support team will be in touch within 2 business days.
How can I return/exchange an item that I purchased online?
We apologise for any inconvenience this may have caused and would love to assist you as soon as possible. Please head to our returns page here to submit your online returns form and one of our support team will be in touch within 2 business days.