How long does it take for someone to respond to my ticket?
We attempt to get back to everyone in a timely manner and do our absolute best to assist you as soon as we can. Please allow up to 2 business days for one of our support team to be in touch, although it is likely to be much quicker than this.
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I /someone I know needs help now
LIVIN does not provide crisis intervention or counselling; however, we always want to do our best to help point you in the right direction. Are you having a tough time? Struggling? Need someone to talk to right now? The following services are there ...
Does anyone check or reply to your social media messages/comments?
Our social media is monitored, and while we do our best to respond to everyone, we cannot guarantee a response. Please check out our FAQ’s in the LIVIN Help Desk to find out more information or you can submit a ticket below, and one of our support ...
How do I become a LIVIN Legend/Ambassador?
If you want to find out how you can become a LIVIN Legend, please get in touch with by submitting a ticket through the LIVIN Help Desk below and someone from our support team will be in touch with you within 2 business days.
Where can I go to get help for myself or a loved one?
LIVIN does not provide crisis intervention or counselling; however, we always want to do our best to help point you in the right direction. Are you having a tough time? Struggling? Need someone to talk to right now? The following services are there ...
What does LIVIN do?
Our goal is to create a future where suicide is no longer the number one killer of young Australians. We will achieve this through many different avenues and a whole lot of support. The three main things we do are: 1. We deliver mental health ...