Where can I go to get help for myself or a loved one?

Where can I go to get help for myself or a loved one?

LIVIN does not provide crisis intervention or counselling; however, we always want to do our best to help point you in the right direction.

Are you having a tough time? Struggling? Need someone to talk to right now?  The following services are there to listen and help you out, 24/7.

‘It Ain’t Weak to Speak’
 
If you or someone you are with is in immediate danger please call 
000
OR go to your nearest hospital emergency department.
Please see below for some other options:
 
Contact Lifeline: For all ages. Provides all Australians FREE access to crisis support and suicide prevention services.
Phone: 13 11 14 – available 24/7
Chat online – available 7 pm – 12 am AEST

Contact Beyond Blue: For all ages. To offer brief support, provide information and advice, and point you in the right direction so you can get the help you need.
Phone: 1300 224 636– available 24/7
Chat online – available 1 pm – 12 am, 7 days a week AEST

Contact Suicide Call Back Service: For all ages. A nationwide service providing all Australians 24/7 telephone and online counselling to people affected by suicide.  
Phone: 1300 659 467– available 24/7
Chat online – available 7 pm – 12 am AEST
 
Contact Kids Helpline: For ages 5 – 25. Free 24/7 phone and online counselling services for young people aged 5 to 25.
Phone: 1800 55 1800 – available 24/7
Chat online – available 24/7

If you would prefer to speak with someone face-to-face, we recommend visiting your GP (doctor) who will be able to have a chat with you about what is going on in your life and refer you to a mental health professional if need be.


    • Related Articles

    • I /someone I know needs help now

      LIVIN does not provide crisis intervention or counselling; however, we always want to do our best to help point you in the right direction. Are you having a tough time? Struggling? Need someone to talk to right now?  The following services are there ...
    • How long does it take for someone to respond to my ticket?

      We attempt to get back to everyone in a timely manner and do our absolute best to assist you as soon as we can. Please allow up to 2 business days for one of our support team to be in touch, although it is likely to be much quicker than this. 
    • How do I become a LIVIN Legend/Ambassador?

      If you want to find out how you can become a LIVIN Legend, please get in touch with by submitting a ticket through the LIVIN Help Desk below and someone from our support team will be in touch with you within 2 business days.
    • Does anyone check or reply to your social media messages/comments?

      Our social media is monitored, and while we do our best to respond to everyone,  we cannot guarantee a response. Please check out our FAQ’s in the LIVIN Help Desk to find out more information or you can submit a ticket below, and one of our support ...
    • How can I return/exchange an item that I purchased online?

      We apologise for any inconvenience this may have caused and would love to assist you as soon as possible. Please head to our returns page here to submit your online returns form and one of our support team will be in touch within 2 business days.